rh364 Terms & Conditions

1. Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and rh364 ("rh364", "the Platform", "we", "us", "our") with respect to your use of the rh364 website located at rh364.net and all associated gaming, betting, and account management services provided therein.

By accessing rh364, registering an account, making a deposit, placing a wager, or claiming a promotion, you unconditionally accept these Terms and agree to comply with them at all times during your use of the platform. Your continued use of rh364 constitutes ongoing acceptance of these Terms as they may be amended from time to time.

These Terms apply to all players regardless of their location within the Philippines, including but not limited to players accessing rh364 from Metro Manila, Cebu City, Davao City, Quezon City, Makati, and other cities and municipalities across Luzon, Visayas, and Mindanao.

2. Eligibility & Age Verification

2.1 Minimum Age Requirement

Use of rh364 is strictly restricted to individuals who are at least 21 years of age. This minimum age requirement is consistent with Philippine law governing participation in casino-style gaming activities as overseen by PAGCOR. rh364 applies a strict 21+ policy without exception.

2.2 Age Verification Process

rh364 reserves the right to request proof of age from any player at any time. Acceptable proof of age documents include, but are not limited to:

• Philippine National ID (PhilSys)
• UMID (Unified Multi-Purpose ID)
• Philippine Passport
• Driver's License issued by the LTO
• SSS, GSIS, or Pag-IBIG ID
• Voter's ID issued by COMELEC

Until age verification is satisfactorily completed, rh364 may restrict deposits, withdrawals, or access to certain games on your account. Any winnings accumulated during a period where age verification was outstanding may be withheld pending successful verification.

2.3 Jurisdictional Eligibility

You warrant that you are legally permitted to engage in online gaming activities under the laws of your jurisdiction. rh364 does not accept registrations from players located in jurisdictions where online gaming is prohibited. It is your sole responsibility to determine whether participating in online casino games and sports betting is lawful in your specific location.

2.4 Single Account Policy

Each player is permitted to maintain only one active account on rh364. Opening, or attempting to open, multiple accounts — whether under the same identity, different names, or through proxies — constitutes a material breach of these Terms and will result in immediate account suspension and forfeiture of all associated balances and bonuses.

3. Account Registration

3.1 Registration Accuracy

When registering an account on rh364, you are required to provide accurate, complete, and truthful information. This includes your full legal name, date of birth, Philippine address, mobile number, and any other information requested during the registration process. You must promptly update your account information if any details change.

3.2 Account Security

You are solely responsible for maintaining the confidentiality of your rh364 account credentials, including your username and password. rh364 will not be held liable for any losses arising from unauthorized access to your account due to your failure to keep your login credentials secure. You must notify rh364 support immediately if you suspect unauthorized access to your account.

3.3 Account Verification (KYC)

rh364 applies a Know Your Customer (KYC) process in compliance with applicable Philippine anti-money laundering regulations and PAGCOR requirements. You may be required to submit identity documents, proof of address, and proof of payment method ownership before withdrawals are processed. Failure to complete KYC requirements within the specified timeframe may result in suspension of withdrawal privileges.

3.4 Account Currency

All rh364 accounts are denominated exclusively in Philippine Peso (PHP). All deposits, wagers, bonuses, and withdrawals are processed in PHP. rh364 does not maintain accounts in foreign currencies and does not process foreign currency transactions.

4. Deposits & Withdrawals

4.1 Accepted Deposit Methods

rh364 accepts deposits through the following payment channels, all denominated in Philippine Peso (PHP):

• GCash e-wallet
• PayMaya (Maya) e-wallet
• BPI (Bank of the Philippine Islands) online banking
• BDO Unibank online banking
• Metrobank online banking
• UnionBank online banking

rh364 reserves the right to add, modify, or remove accepted payment methods at any time with reasonable notice. Minimum and maximum deposit amounts may apply per transaction and are subject to change.

4.2 Withdrawal Conditions

Withdrawal requests are processed subject to the following conditions:

• The player's account must be fully verified (KYC complete).
• Any active bonus wagering requirements must be satisfied before a withdrawal is processed.
• Withdrawals must be made to the same payment method used for the corresponding deposit where technically feasible.
• rh364 reserves the right to conduct additional security checks before processing withdrawal requests exceeding defined thresholds.

4.3 Processing Timeframes

rh364 aims to process withdrawal requests within the following indicative timeframes, subject to verification completion and the absence of suspicious activity flags:

• GCash and PayMaya: typically within 5–15 minutes
• BPI, BDO, Metrobank, UnionBank: typically same banking day

These timeframes are indicative and are not guaranteed. rh364 will not be liable for delays caused by third-party payment processors, banking system outages, or force majeure events.

4.4 Anti-Money Laundering

rh364 is committed to preventing money laundering and terrorist financing. All transactions are monitored for suspicious activity. rh364 complies with the Anti-Money Laundering Act (AMLA) of the Philippines and will report suspicious transactions to the Anti-Money Laundering Council (AMLC) as required. Players who attempt to use rh364 for money laundering or any other financial crime will be reported to authorities and have their accounts permanently closed.

5. Bonuses & Promotions

5.1 General Bonus Terms

rh364 offers various bonuses and promotions to eligible players from time to time. All bonuses are subject to these general Terms and any specific promotion terms communicated at the time the bonus is offered. In the event of any conflict between these general Terms and promotion-specific terms, the promotion-specific terms shall prevail.

5.2 Wagering Requirements

All bonuses awarded by rh364 are subject to wagering requirements unless explicitly stated otherwise in the specific promotion terms. Wagering requirements specify the number of times the bonus amount (or bonus plus deposit amount, as applicable) must be wagered before a withdrawal can be requested. The applicable wagering requirement multiplier and eligible games will be stated in each promotion's specific terms.

5.3 Bonus Eligibility

The following conditions apply to all bonus claims on rh364:

• Bonuses are available to verified players aged 21 and above only.
• Only one welcome bonus may be claimed per player, per household, per device, and per IP address.
• rh364 reserves the right to withhold or reverse a bonus where fraudulent activity, bonus abuse, or collusion is suspected.
• Bonuses have defined expiry periods. Unused bonus funds that expire will be forfeited without compensation.
• rh364 reserves the right to modify, suspend, or withdraw any bonus or promotion at any time without prior notice.

5.4 Prohibited Bonus Strategies

The use of low-risk betting strategies, hedging, or any systematic approach designed to exploit bonus terms — including but not limited to equal-staking opposing bets, arbitrage betting, or coordinated play between multiple accounts — is strictly prohibited. rh364 reserves the right to void bonuses, cancel winnings, and close accounts where such strategies are detected.

6. Gaming Rules & Fair Play

6.1 Game Rules

Each game available on rh364 is governed by its own specific game rules, which are accessible within the game interface. Players are responsible for familiarizing themselves with the applicable game rules before placing wagers. By participating in any game, you confirm that you understand and accept the rules of that game.

6.2 Random Number Generation

All non-live rh364 games utilize certified random number generator (RNG) software to determine game outcomes. RNG systems used on rh364 are subject to independent technical auditing to ensure fairness and unpredictability of outcomes. Game outcomes cannot be influenced by rh364, third parties, or players.

6.3 Live Dealer Games

Live dealer games on rh364 are streamed in real time and conducted by professional dealers. Game outcomes in live dealer environments are determined by physical game elements (cards, roulette wheels, dice) and are not generated by software. Live dealer game sessions are recorded for dispute resolution purposes.

6.4 Malfunction Policy

In the event of a technical malfunction, game error, or communication failure during a game round, rh364 reserves the right to void the affected game round and return the wagered amount to the player's account. rh364 will not be liable for any consequential losses arising from a technical malfunction. The decision of rh364's technical team regarding malfunction outcomes is final.

6.5 Bet Limits

Minimum and maximum bet limits apply to all games on rh364. These limits are displayed within each game and may be adjusted by rh364 at any time. rh364 also reserves the right to apply individual account-level bet limits where deemed appropriate for responsible gaming or risk management purposes.

7. Prohibited Conduct

The following activities are strictly prohibited on rh364 and will result in immediate account suspension, forfeiture of balances, and potential reporting to relevant Philippine authorities:

• Using automated software, bots, scripts, or any artificial means to interact with rh364 games or systems.
• Attempting to gain unauthorized access to rh364's systems, databases, or the accounts of other players.
• Engaging in collusion with other players to gain an unfair advantage in any game.
• Providing false or misleading information during registration, verification, or any interaction with rh364 support.
• Using rh364 for money laundering, terrorist financing, or any other illegal financial activity.
• Registering multiple accounts or allowing another person to use your registered rh364 account.
• Exploiting any software bug, vulnerability, or error in rh364's platform for personal gain. Any winnings derived from exploiting such errors are void.
• Engaging in any conduct that rh364 reasonably determines to be harmful to the integrity of its gaming operations or damaging to the interests of other players.

8. Responsible Gaming

8.1 Commitment to Responsible Gaming

rh364 is committed to promoting responsible gaming among all Filipino players. We recognize that while the vast majority of players enjoy gaming as entertainment, a minority may develop problematic gambling patterns. rh364 actively works to identify at-risk players and provide tools and resources to support responsible play.

8.2 Player Protection Tools

The following responsible gaming tools are available to all rh364 account holders and can be activated through account settings or by contacting rh364 support:

• Deposit Limits: Set daily, weekly, or monthly PHP deposit limits on your account.
• Session Time Reminders: Receive notifications after defined periods of continuous play.
• Loss Limits: Cap the maximum amount you can lose within a defined period.
• Cooling-Off Periods: Temporarily suspend your account for a defined period of 24 hours, 7 days, or 30 days.
• Self-Exclusion: Permanently or semi-permanently exclude yourself from all rh364 services.

8.3 Self-Exclusion

Players who wish to self-exclude from rh364 may do so by contacting our support team. Self-exclusion requests are processed within 24 hours. During a self-exclusion period, your account will be suspended, you will not receive any promotional communications from rh364, and any attempts to circumvent self-exclusion by registering a new account will be treated as a breach of these Terms. Self-exclusion periods of six months or longer are irreversible for the nominated period.

8.4 Age Restriction Reminder

rh364 strictly enforces the 21+ age requirement. If you become aware of a minor attempting to access rh364, please notify us immediately. rh364 strongly recommends that all players with children or young people in their household use appropriate parental controls on shared devices.

9. Intellectual Property

All content on the rh364 platform — including but not limited to the rh364 brand name, logo, game content, software, website design, text, graphics, and user interface elements — is the exclusive property of rh364 or its licensed content providers and is protected by applicable intellectual property laws.

Players are granted a limited, non-exclusive, non-transferable, revocable license to access and use the rh364 platform solely for personal entertainment purposes in accordance with these Terms. This license does not extend to:

• Reproducing, distributing, or publicly displaying any rh364 content without prior written consent.
• Reverse engineering, decompiling, or disassembling any rh364 software.
• Creating derivative works based on rh364 content.
• Using rh364 content for commercial purposes of any kind.

10. Limitation of Liability

10.1 Platform Availability

rh364 strives to maintain continuous platform availability but does not guarantee uninterrupted access to its services. Scheduled maintenance, emergency outages, or third-party technical failures may affect platform availability from time to time. rh364 will not be liable for any losses arising from platform unavailability.

10.2 Gaming Losses

Gaming on rh364 involves financial risk. All players accept that losses are an inherent part of gambling and that rh364 is not liable for any gaming losses incurred through legitimate play on the platform. You are solely responsible for all decisions made during your gaming sessions.

10.3 Limitation of Liability Cap

To the maximum extent permitted by applicable Philippine law, rh364's total aggregate liability to any player for any cause whatsoever shall not exceed the total amount deposited by that player in the twelve months preceding the event giving rise to the claim, excluding gaming losses.

10.4 Exclusions

Nothing in these Terms shall limit rh364's liability for fraud, willful misconduct, or any liability that cannot be limited or excluded under applicable Philippine law.

11. Privacy & Data

rh364 collects, processes, and stores personal data provided by players in accordance with its Privacy Policy, which forms an integral part of these Terms and is incorporated herein by reference. By accepting these Terms, you also acknowledge and accept rh364's Privacy Policy.

rh364 collects personal data including but not limited to identification information, contact details, financial transaction records, gaming history, and device and IP address data for the purposes of account management, KYC compliance, fraud prevention, regulatory reporting, and service improvement.

rh364 will not sell your personal data to unaffiliated third parties for marketing purposes. Data may be shared with regulatory authorities including PAGCOR and the AMLC where required by law. Full details of data handling practices are set out in the rh364 Privacy Policy.

12. Suspension & Termination

12.1 Player-Initiated Closure

Players may close their rh364 account at any time by contacting support. Account closure requests will be processed within five business days. Any verified balance remaining in your account at the time of closure will be returned to you via your registered payment method, subject to completion of all applicable KYC and wagering requirements.

12.2 rh364-Initiated Suspension

rh364 reserves the right to suspend or permanently close any player account, with or without prior notice, in the following circumstances:

• Breach of any provision of these Terms.
• Suspected fraud, money laundering, or other illegal activity.
• Failure to complete KYC verification within required timeframes.
• Provision of false or misleading information.
• Regulatory instruction from PAGCOR or other competent authority.
• Determination that continued operation of the account poses a risk to the integrity of rh364's services.

12.3 Effect of Termination

Upon account termination for breach of these Terms, rh364 reserves the right to forfeit any bonus funds and associated winnings. Deposits that are not implicated in the breach will be returned to the player subject to applicable legal holds and regulatory requirements.

13. Governing Law

These Terms and Conditions and any dispute arising out of or in connection with them shall be governed by and construed in accordance with the laws of the Republic of the Philippines. Any legal proceedings arising from these Terms shall be subject to the exclusive jurisdiction of the competent courts of the Philippines.

rh364 operates in compliance with applicable Philippine gaming regulations under PAGCOR's oversight framework. Players acknowledge that Philippine law governs all aspects of their relationship with rh364, and by registering an account, they submit to the jurisdiction of Philippine courts for the resolution of any disputes.

14. Amendments

rh364 reserves the right to amend, update, or replace these Terms at any time. When material changes are made, rh364 will notify registered players via their registered email address or through a prominent notice on the rh364 platform prior to the changes taking effect.

Your continued use of rh364 following the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree with any amended Terms, you must cease using rh364 and may close your account in accordance with Section 12.1. It is your responsibility to review these Terms periodically to remain informed of any updates.

15. Contact

If you have any questions, concerns, or complaints regarding these Terms and Conditions, or if you require clarification on any provision herein, please contact the rh364 support team:

rh364 aims to respond to all written inquiries within 24 hours. For urgent account security matters, please indicate "URGENT" in your message subject line.